Purple Parking at Heathrow Terminal 4 Reviews
Viewing reviews 1 - 30 of 75
Purple Parking at Heathrow Terminal 4On return ,phone to say say we arrrived, yet waited over 35 minutes for pick up. Hopefully travelling for Easter and hope to get a great service from yourself
Mrs Johnson,5 out of 5
Purple Parking at Heathrow Terminal 4There is no shuttle service from Purple parking to Heathrow Terminal 4. We had to wait half an hour to catch Heathrow express. Coming back we were exhausted having to wait not only 1/2 hr for Heathrow Express but also for the Purple parking shuttle to come to terminal 2. We will not be using Purple car parking again it is too time consuming after a long journey.
Mr Renault,1 out of 5
Purple Parking at Heathrow Terminal 4Better directions to bus stops at terminal 3
Mr Morgan,5 out of 5
Purple Parking at Heathrow Terminal 4Nothing, all good.
Mr Nightingale,5 out of 5
Purple Parking at Heathrow Terminal 4Easy to use and find.
Mr Couzens,5 out of 5
Purple Parking at Heathrow Terminal 4A bus which actually takes you to terminal 4, as the drop off and express train is too long after and before a long flight,
Mr Hunter,4 out of 5
Purple Parking at Heathrow Terminal 4The T4 system of bussing to T2 then train is unacceptable and when we next have a T4 flight we will be looking for parking elsewhere. Also, the transfer buses are totally impractical with their limited luggage space and for the elderly (I'm 80) to have to lift a heavy case as high as 5 feet into the rack is also unacceptable. I would think seriously before using PP again.
Mr Baker,2 out of 5
Purple Parking at Heathrow Terminal 4You did not make it clear that you no longer professionally service Heathrow Terminal 4
Mr Stoneman,1 out of 5
Purple Parking at Heathrow Terminal 4Very disappointed. No service to T4, carried a lot of luggage and took an underground to T3, wasted one hour each journey. Arrived at Swansea 2 am. If I knew this in advance, I would not have booked it!
Mr Yoganathan,1 out of 5
Purple Parking at Heathrow Terminal 4Would be nice if pick up was available from terminal 4. Saves your customers time and energy pushing luggages all over the airport
Mr Onibon-Oje,5 out of 5
Purple Parking at Heathrow Terminal 4Heathrow Express broke down. So terminal four needs to go back to old system
Mr Loader,2 out of 5
Purple Parking at Heathrow Terminal 4Fantastic service as always. So much like your new location nearer the airport. However, if we are flying from terminal 4 in the future we will choose an alternative company as going to T2 and then having to transit to T4 via the free train link adds another hour to the transfer time, hard especially on our return after 14 hours of flying.
Mr Harlett,5 out of 5
Purple Parking at Heathrow Terminal 4Great service - buses to Heathrow were frequent with a very friendly and helpful driver
Mr Walker,5 out of 5
Purple Parking at Heathrow Terminal 4The return information is lousy
Mr Lichtman,2 out of 5
Purple Parking at Heathrow Terminal 4Remove 15 Bath Rd from your address details because that is in Hounslow not where you live
Mr Griffiths,1 out of 5
Purple Parking at Heathrow Terminal 4Is it possible to have an indication of time to next bus at heathrow
Mr Holmes,5 out of 5
Purple Parking at Heathrow Terminal 4Simple check-in process to leave the car off. A tricky transfer to Terminal 4 - that could be improved with a direct shuttle. All in we experienced good service and a good price so left happy and would use again. Thanks!
Mrs James,5 out of 5
Purple Parking at Heathrow Terminal 4No drop off at Terminal made me late for my flight. Please communicate that better
Mr Taiwo,1 out of 5
Purple Parking at Heathrow Terminal 4I have used Purple Parking in the past and I found the latest experience poor. At the old site the driver helped put ones baggage into the trailer and always helped both at PP and the airport and took you to the appropriate terminal. This time there was no assistance from the driver who never got out of the cab ( and got no tips). We flew from terminal 4 and were dropped off at terminal 2 and had to find our way to 4 with baggage and back on our return. All this for a higher price that I have paid in the past with all the add on's like paying for a late return. Purple Parking has got greedy while removing the service
Mr Skeen,2 out of 5
Purple Parking at Heathrow Terminal 4You need to run shuttle service to Terminal 4 Heathrow airport or make it VERY CLEAR at booking that you don't. It is the firt time I am very disappointed by your service.
Mr Nasir,2 out of 5
Purple Parking at Heathrow Terminal 4we were very impressed by the whole operation
Mr Vann Jones,5 out of 5
Purple Parking at Heathrow Terminal 4Wouldnt recommend as the travel to Terminal 4 is more and 2 hours long with interchanging connections
Mrs John,1 out of 5
Purple Parking at Heathrow Terminal 4Excellent service all round , friendly staff.
Mr Garratt,5 out of 5
Purple Parking at Heathrow Terminal 4Improve the service especially to terminal 4
Mr Karanja,2 out of 5
Purple Parking at Heathrow Terminal 4This is not a suitable car park for terminal 4. I have booked with PP for many previous holidays, and went back automatically. The booking was clearly accepted as suitable for T4, but the one hour transfer was uncompetitive,
Mr Thornycroft,1 out of 5
Purple Parking at Heathrow Terminal 4Always used purple parking at Gatwick and Heathrow. The price at Heathrow this time was more than last, but always been painless. You've now changed the mini buses to coaches that we had to wait 20 mins for one to leave, and then told they don't go to terminal 4 (no mention of this on website or when booking) and have to get the express train. It took us an hour from checking in our car to arriving at the terminal. Very dissapointing especially at that price. We got a taxi on return, to avoid the ballache of walking, training and coaching with all of our luggage. Won't be using the Heathrow branch again.
Mr Fuse,1 out of 5
Purple Parking at Heathrow Terminal 4I'm extremely not happy for the arrangement of terminal 4, I've been using purple parking over 20 years, it always has excellent service, but I am so disappointed on the arrangement for terminal 4 passengers, I am exhausted using the airport express, was carrying luggages using the long walk to the airport express was exhausted.
Mr Tai,1 out of 5
Purple Parking at Heathrow Terminal 4Good efficient service, need to make Heathrow express link clearer on website to non London er.
Mr Henfrey,5 out of 5
Purple Parking at Heathrow Terminal 4The postcode given on email confirmation did not take me to the parking - very far away and struggled to get to actual parking (by following written directions) - this made me very late for check in. Also - in lounge I had to wait a long time for them to verify me - as they had no record of me buying access. Not a good experience.
Mr Pettifor,2 out of 5
Purple Parking at Heathrow Terminal 4excellent now with nicer buses!
Mr Ward,4 out of 5
