Auction House Park and Ride Reviews
Viewing reviews 1 - 30 of 72
Auction House Par and RideEasy to book, easy to find and very close walking distance to the airport terminal.
Mr Stevenson,5 out of 5
Auction House Par and Rideno issue, you do exactly what you say you'd do.
Mr Letts,5 out of 5
Auction House Par and RideJust perfect. ????????
Mr Nasiri,5 out of 5
Auction House Par and Rideensure we are not left waiting for 1 hour for our meet and greet car collection
Mr Marshall,1 out of 5
Auction House Par and RideWhen my car arrived it had a smashed window and scratches on the door
Mr Harden,1 out of 5
Auction House Par and RideThe security of personal information is a huge concern. Awaiting our vehicle at Luton we stood by the parking desk. On top, clearly visible were the names of customers, vehicle reg, holiday dates, mobile tel numbers. I am horrified as this is personal data which could leave to thefts. I am taking the matter further and I would like someone to contact me direct. The desk was unmanned and unlocked and visible for anyone to see. I have evidence of this.
Mrs Whitmore,1 out of 5
Auction House Par and RideThe drop off was fine but the meet and greet on return was a big disappointment. After a long flight and a long time in the airport with very tired children we were displeased at having to wait 20 minutes for out car to arrive. I called as instructed from the luggage department as soon as I had picked up my luggage and was told to head to the pickup point only to be left standing waiting with very tired children for 29 minutes. Not my idea of a meet and greet service! Blue circle parking will not be getting repeat business from me.
Mrs Baker,2 out of 5
Auction House Par and RideGreat service. Totally recommend them A+++++
Mr Juganaru,5 out of 5
Auction House Par and RideBoth Headlights and full beam were not working at collection time; when I dropped the car off, they were working fine. I have also sent an email to the parking company asking for explanation and refund of fixing costs.
Miss Dellacorte,1 out of 5
Auction House Par and Riden/a
Mr Letts,5 out of 5
Auction House Par and RideStaff/drivers at Luton were fine. But Purple parking Office have not responded to an email I sent in May concerning refunding me for posting a Carpark Pass that one of your drivers accidentally left in my car. I went to a lot of time and trouble, was promised a refund plus discount and have not had either.
Mr Sampson,1 out of 5
Auction House Par and RideI phoned up as I was collecting my bags and still ended up waiting around an hour and a half for my car
Mr Kirkham,1 out of 5
Auction House Par and RideEverything went well. No issues whatsoever and that’s what you want when it comes to Meet & Greet. Knew exactly where to go and who to meet as per instructor. Definitely recommend this company
Mr Mustakin,5 out of 5
Auction House Par and RideI always use Purple Parking because I’ve always been satisfied with service etc. Competitively priced so why go anywhere else!
Mrs Harvey,5 out of 5
Auction House Par and RideBooked as meet and greet as had 2 people disabled.as there was no assistance available had to manage cases onn trolley husband in wheelchair and my stepdaughter had to use crutches as no wheelchair available we had to negotiate 2 lifts and a long walk.The same thing happened on our return after a 3 hour delay at Bodrum.I do not call this meet and greet and would never use this service again.also when I did finally pick up my car I had to pack all cases and passengers on my own only to be told I would face an extra fee if not out in 15mins.When I got to exit gate it would not take my ticket and had to speak to assistance by this time I was stressed out and facing a 2 hour drive home.
Mrs Petchey,1 out of 5
Auction House Par and RideVery good service, I would definitely recommend this for people with children and if travelling with the elderly
Mr Shaikh,5 out of 5
Auction House Par and RideWhen going to the purple parking desk our booking wasn't found. The booking was actually with blue circle parking. A bit worrying at the time and it needs to be clearer. Other than that the service is good
Mr Rogers,3 out of 5
Auction House Par and RideNothing. Easiest airport parking ever. Thanks
Mr Flint-Elkins,5 out of 5
Auction House Par and RidePark Up Meet & Greet? More like Guess, Park, Guess and Go. Where to begin... The postcode provided to the parking was incorrect. The instructions were of no better use. Upon arrival in to the multi storey car park, after making two phone calls for clearer instructions and booking in the vehicle the first of which was declined, it was extremely poorly managed. No one greeted us, no one explain where to park or go. The first desk I approached sent me to another desk. Eventually after getting sorted no one offered any direction to the airport terminal and this was the beginning. Upon collection, which I text and called through 30 minutes prior as requested, the vehicle was nowhere to be seen. The staff could not provide any further clarity of when it will arrive just to wait it will be here soon. Over 20 minutes later the vehicle did arrive however, I am unsure what the did with it or used it for. The drivers heated seat was on full, the temperature control had changed for driver and passenger side, the electronic dashboard view had been altered, the passenger seat was moved far back and reclined in comparison to the memory setting and most worrying of all there was masking tape on the near side front, and side, bumper. I appreciate slight adjustments driver seat adjustments for safety, but this is inexcusable. Also, no one can explain what, how, or why the tape was ever on my bodywork. This is the first time I have used this service at Luton and it will sure be the last.
Mr Dumarche,1 out of 5
Auction House Par and RideGreat service, booking was simple straight forward and easy, confirmation sent quickly with all the details required.
Mrs Pells,5 out of 5
Auction House Par and RideTerrible, your webchat was rude and unhelpful and lied. The car now has an odd noise on it and is booked into the garage on Tuesday.
Mr Helliwell,1 out of 5
Auction House Par and RideNothing to say, I'm very happy
Mr Bogdan,5 out of 5
Auction House Par and Ridemeet and greet was awful - we had to wait a whole hour for our car. The staff there didn't seem to know where it was. Really poor service
Mr English,1 out of 5
Auction House Par and RideNothing all was perfect very polite everyone I have been in touch!
Mrs Dragosavac,5 out of 5
Auction House Par and RideReally well
Mr Burns,5 out of 5
Auction House Par and RideAll good
Ms Caulfield,5 out of 5
Auction House Par and RideA very good service, nothing to improve on our recent experience
Mr Hind,5 out of 5
Auction House Par and RideEverything went smoothly
Mrs Carlisle,5 out of 5
Auction House Par and Rideexcellent service really happy - someone was waiting when i arrived and after i landed it took about 2 minutes for my car to arrive no hidden extras - would recommend!!
Mrs Wulwick,5 out of 5
Auction House Par and RideDrop off was perfect. Pick up was horrendous I was told to wait in the terminal u til the car was Despatched and I would get a call. Half an hour later no one had called No one was picking up the phone No one was answering texts Finally I was called back and told the car was Despatched. On arrival in be car park my car was locked and there was no one from the company there - neither were my keys I called again. I waited another 10 Minutes - then the driver pulled up. Throat my keys and exit ticket at me and when I asked him where he’d been. He made a brief off the uff comment on how I had not been there when he brought the car - turned and walked away before I could reply - incredibly rude 10 pm at night after a days travelling. This was not the service I expected nor paid for
Ms Catto,1 out of 5
