Swift Meet and Greet Luton Reviews
Viewing reviews 1 - 30 of 87
Swift Meet and Greet LutonBrilliant quick and easy to use no delays dropping or picking up car just do not understand why my dashcam was unplugged
Mrs Danvers,5 out of 5
Swift Meet and Greet LutonVery efficient. I’m impressed
Mrs Radforth,5 out of 5
Swift Meet and Greet Lutonwaited 1.5 hours to get my car back on my return trip with a 2 year old child at midnight, paid nearly £200 for the meet and greet service. very annoyed, not a service more like a nightmare.
Mr Alvarado,1 out of 5
Swift Meet and Greet LutonDrip off was easy and quick but my car was scratched down one side on my return.
Mrs Gillard,3 out of 5
Swift Meet and Greet LutonNo improvement required, did exactly what was booked.
Mr Lewis,5 out of 5
Swift Meet and Greet LutonEasy drop off and pick up! Excellent service too!
Mr Barnes,5 out of 5
Swift Meet and Greet LutonNo wait guarantee. Still had to wait. Told delays of up to half an hour were ok. Not really no wait then.
Mr Robins,1 out of 5
Swift Meet and Greet LutonCar was returned with damage to the front bumper and skirt. I'm awaiting a response to my email regarding the damage which I've been told may take up to 14 days.
Mr Brennan,1 out of 5
Swift Meet and Greet Lutonvery well was pleased with service
Mrs Kiss,5 out of 5
Swift Meet and Greet LutonYou can fire the guy who was receiving my car in the car park.
Miss Tekiela,1 out of 5
Swift Meet and Greet LutonVery impressive and speedy.
Mrs O'neill,5 out of 5
Swift Meet and Greet LutonPoor customer service. Awaiting call back.
Mr Barnett,1 out of 5
Swift Meet and Greet LutonSigns were a little confusing
Mrs Ker-Gray,5 out of 5
Swift Meet and Greet LutonCar was dented when returned to us.
Mr Collins,1 out of 5
Swift Meet and Greet LutonOn our return the car took some 15 minutes extra to get to us despite phoning ahead by 10 minutes as suggested.
Mr Hughes,4 out of 5
Swift Meet and Greet LutonYou could ensure that cars are ready when customers arrive to collect them. Despite phoning from the baggage collection area, we had to wait nearly an hour, which would have been upsetting at any time but, at 01.00 on a cold night with a long drive ahead of us, was horrible. We were not the only people to have been inconvenienced in this way.
Mrs Mawby,3 out of 5
Swift Meet and Greet LutonWhen I first called to say they should bring the park, they said I should let them know when I passed the passport control. I ended up waiting for 15 min in the parking with a 2 year old...
Mr Vaduva,4 out of 5
Swift Meet and Greet LutonThe service I received from SWIFT meet and greet was absolutely brilliant, keep doing more of the same. The amendment I needed to make through your own app was very easy, great service all round.
Mr Morrow,5 out of 5
Swift Meet and Greet LutonSwift Meet and Greet. Friendly staff. Minor phone hiccup upon return, but only 5 min wait for car in carpark. Acceptable 4 miles added to clock.
Mr Croall,5 out of 5
Swift Meet and Greet LutonSign post clearly
Mr Joshua,5 out of 5
Swift Meet and Greet Lutonhave normally been satisfied with level of service , but this time when we arrived there was a lack of parking spaces, and we had to double bank park to unload initially. However when we returned we waited at the agreed place for 5-10 minutes which was ok, but a massive argument erupted between your staff and car park controller? in front of us and other customers, and one driver was ordered to leave the car park. When our car arrived they had not organised the validating of our ticket, so they had to go off an do this. I have used Purple Parking on numerous occasions, and have never had this experience before. Please could you respond to me on this issue and what you intend to do, but demand a full refund on this occasion, and await your response!
Mr Haughton,2 out of 5
Swift Meet and Greet LutonI didn't realise there was a time limit or that there was a carpark ticket. We were delayed getting out of Luton airport, and it was a rush to get back to the car on time. The route from the airport to the pick up point was difficult to find. Your staff were brilliant and helped all they could.
Mr Carpenter,4 out of 5
Swift Meet and Greet LutonOn our return to the airport, Swift Parking were late in returning our car, and did not warn us of the delay. We therefore waited in a freezing cold windy car park for some time, while the Swift Parking staff sat unhelpfully in a car nearby with the engine running. Would not use this service again.
Mr Gardner,1 out of 5
Swift Meet and Greet LutonReally simple and efficient service. Would definitely use again. Thanks
Mr/S Stone,5 out of 5
Swift Meet and Greet LutonI had to wait over 30 mins for my car to be returned to me on my homeward journey.
Mr Crowe,3 out of 5
Swift Meet and Greet LutonWaited 40 minutes from 10:45-11:30 PM for car to arrive. "Swift" certainly didn't live up to their name. Would not use meet and greet service at Luton again.
Mr Donnelly,2 out of 5
Swift Meet and Greet LutonCar was not available on return, had to wait 20 minutes for it to arrive.
Ms Frost,3 out of 5
Swift Meet and Greet LutonNot a lot , it worked very well and not too expensive
Mr Cadman,5 out of 5
Swift Meet and Greet LutonMore advice on how far it is from the terminal and how much walking
Mr Seymour,4 out of 5
Swift Meet and Greet LutonI paid for meet and greet parking. Was advised to call the number provided once we had collected our luggage, I called this number 3 times and no one answered, and on the third attempt they hung up! When I got to the car park we had to wait 45 minutes for the car to arrive! We had to stand in the freezing cold in an open multi storey car park with sideways wind and rain blowing at us. Nothing so much as an apology or anything! Disgusting service and a complete con!
Miss Lawford,1 out of 5
