The Novotel at Birmingham Airport Reviews
Viewing reviews 1 - 14 of 14
NovotelCouldn’t find the car park or hotel.. sat nav couldn’t find either. Parking the car and travelling to hotel airport was excellent.. hotel very basic not much food for the children. Family quite small both of my daughters found the sofa bed uncomfortable so hardly got any sleep.. which meant no sleep and there was no point in staying really.
Mrs Beeston,4 out of 5
NovotelSuperb service, great hotel and car parking just as described.
Mr Horgan,5 out of 5
NovotelEasy and close to terminal. Very helpful and professional.
Ms Karencrypto,5 out of 5
NovotelReduce the cost
Mr Thomas,5 out of 5
NovotelOn arrival we did not have a bedroom for 4 people
Mr Peake,1 out of 5
NovotelWe got into car on arrival and immediately got suspicious as the front passenger seat was forward as though a short man or woman had sat there. We then turned on the radio which was tuned into an india sounding program. We also got suspicious about the petrol use as it was less than we expected. If your staff start using the car the least they can do is leave things as they found them.
Mr Tippett,3 out of 5
NovotelParking was hassle free and hotel was an excellent start to our holiday
Mr Roberts,5 out of 5
NovotelExpensive, poor service in the bar and the air con in the room was too noisy to sleep.
Mrs Wright,1 out of 5
NovotelHotel and booking service was fine. We paid Airparks an additional £30 for valet parking. We were told to call them once baggage starts to come out and they would then meet us with our car as we were leaving the terminal. Ourselves and another family were waiting outside for 30minutes before they arrived. We might as well have caught the bus and saved £30.
Mr/S Kirkham,2 out of 5
Novotel30 minute wait for car on arrival back at airport
Mrs Littlejohn,3 out of 5
NovotelNothing at all, we felt you were a very well organised company, who we felt really confident in leaving our car with.
Mrs Mitchell,5 out of 5
NovotelGreat above and beyond
Mrs Tomlinson,5 out of 5
NovotelNothing fantastic service as first time user felt very at ease leaving my car with them
Mrs Meldrum,5 out of 5
NovotelParking was easy and efficient, Hotel was nice although the food was overpriced. Return pick up was prompt about 3 minute wait which is good.
Mr Cleverly,5 out of 5
