Hilton Gatwick Airport Reviews
Viewing reviews 1 - 30 of 85
HiltonVery good service
Ms Henderson,5 out of 5
HiltonBetter directions to parking coming from non motorway directions
Mr Parker,4 out of 5
HiltonDiscounts for re booking
Mrs Simmonds,5 out of 5
HiltonExcellent service
Mr Poole,5 out of 5
HiltonThe Guy that meet us at the hilton was fantastic could not do enough.
Mr Stilgoe,5 out of 5
HiltonWe found breakfast had not been included at Hilton Gatwick South in our package - great disappointment.
Mr Cooke,3 out of 5
HiltonDRivers did adjust seats ( including passenger's in an unnessary way and the steering wheel.
Mr Stevens,5 out of 5
HiltonMisleading advertising ,inference parking is at the hotel
Mr Corbett,1 out of 5
HiltonVery pleased with smooth operation. Perhaps better signage on approach would benefit people trying to find the car park entrance.
Mr Turfrey,5 out of 5
HiltonI have been using Purple Parking for around 30 years and have never experienced a problem. It's so easy to book and you know your vehicle is safe while you are away. Everything is quick and efficient and so easy it makes your trip so simple.
Mr Llewellyn,5 out of 5
HiltonEasy to find and check in. Buses were clean and didn’t have to wait long either way. Easy to check out and felt secure with the barriers. We got a hotel with the parking and it was an excellent value for money deal.
Miss Edwards,5 out of 5
HiltonNothing. It was very good and quick turnaround
Mr Johnston,5 out of 5
HiltonMore signage saying only going to North terminal. We were staying at Hilton night before our flight, sat on the bus and driver did not say we only go to North terminal, we ended up going back to the car park. When we arrived home we walked to the bus stop, just got to the door and the driver drove off. We then waited 20 minutes for another bus, at one o’clock in the morning, we did not appreciate it.
Mrs Finch,2 out of 5
HiltonVery slow service in Hilton Hotel restaurant, had to ask for a drink 3 times!
Mr Crease,4 out of 5
HiltonVery disappointed with Meet and greet service.
Mrs Jackson,1 out of 5
HiltonExcellent service. Used Purple Parking before for Meet&Greet Heathrow so tried this service with the airport hotel Gatwick. Even though we arrived very late due to roadworks and closures the staff were there and waiting and hopped straight onto the bs to the terminal and then a short walk to the hotel.
Mr Rollason,5 out of 5
HiltonEverything was fine
Mr Ladbrook,5 out of 5
HiltonParking was good and simple, food at hotel was to expensive with a 12% discresenery fee
Miss Orwin,4 out of 5
HiltonPerhaps give us driving instructions upon leaving Purple Parking for home to get to the motorway perhaps?
Mrs Barr,5 out of 5
HiltonThe parking is now a long transfer round Gatwick airport
Mr Buck,4 out of 5
Hiltonefficient car parking service
Mrs Lord,5 out of 5
HiltonYou are part of holiday extras, and we had great trouble booking with them, so booked through you in the end. The room in the Hilton was OK beds comfortable, but the food was a disgrace and the restaurant was so hot you could hardly breathe.
Mrs Boord,2 out of 5
HiltonGood hotel Good car drop off and collection
Mrs Mason,5 out of 5
HiltonExcellent service cannot fault it
Mr Davies,5 out of 5
HiltonWe waited almost 45 minutes for our car to be returned!
Mr Sidell,2 out of 5
HiltonWe waited almost 45 minutes for our car to be returned!
Mr Sidell,2 out of 5
HiltonHampton by Hilton - Gatwick. Excellent location. Service at the parking was quick and easy. All good
Mr Bean,5 out of 5
HiltonGave 7 rather than 10 as vehicle was not parked at site of reception but had travelled approx 6 miles after leaving and collecting
Mr Brown,4 out of 5
HiltonPhone rang and rang and rang ..I hung up 3 times before someone answered ..then given wrong instructions for collection at south terminal when intact the car was at north !!!
Mr Pitman,2 out of 5
HiltonThe parking worked well but I would not recommend the Hilton Hotel at Gatwick. It has been extended and made it a long walk to our room with cases! It also means that there are more people in the bar & the attached dining room which consequently was very noisy. It is almost impossible to get a mobile phone signal and no free WiFi! Unacceptable in this day & age.
Mrs Gray,2 out of 5
