Russ Hill Hotel Gatwick Reviews
Viewing reviews 1 - 24 of 24
Russ Hill HotelSo relaxed getting to airport after rest rather than a long drive. Great value and service.
Mr Dockerill,5 out of 5
Russ Hill HotelThe hotel was very outdated and smelled like a toilet. The food was disgusting and overpriced. There were asylum seekers hanging around the hallways at all hours.
Miss Williams,1 out of 5
Russ Hill HotelService was terrrible
Mr Sutaria,2 out of 5
Russ Hill HotelWe had a room with a skylight window only. I’m not complaining, however, as it is very good value for money and we will use again
Mrs Worsley,4 out of 5
Russ Hill HotelFriendly and helpful staff, great breakfast and service. Would be helpful if hot/cold drinks were available after hours. I will use this hotel again.
Frau Spoerl,4 out of 5
Russ Hill HotelHotel very dated & mini bus nearly ran off the road early hours on way to airport
Frau Eyraud,4 out of 5
Russ Hill HotelKeep it simple and straight foward, good communication between both parties, A++++
Mr Iskam,5 out of 5
Russ Hill HotelReception was very slow amd disorganized
Ms Petermann,4 out of 5
Russ Hill HotelHotel was nice but needed updating. Several drunk men were checking in same time and their language in front of children was totally unacceptable, however the management dealt with it.
Mr Coughlan,4 out of 5
Russ Hill HotelThe hotel was like a rabbit Warren and the room allocated did not even have a window and was no bigger than a broom cupboard. The second room was no bigger but did have a window, but you had to shuffle sideways around the furniture and the bed. they asked us on arrival if we needed a taxi for the morning which they ordered but it never arrived and went back to the desk and told to order it ourselves. I was shown around the rear of the building to an overgrown area to park my car and said that I was not happy to leave my car there, but was told the hotel was full and that was where I had to park. I will never stay never stay in this hotel again and your description of the hotel is extremely misleading!!
Herr Althaus,1 out of 5
Russ Hill HotelThe lady on the front desk wasn’t very welcoming, the clientele is awful, there was someone smoking in their room at 2am then they decided to have a party outside of our room and the bathroom was dirty! AVOID LIKE THE PLAGUE!
Miss Miller,1 out of 5
Russ Hill HotelThe hotel was very dated and we had a room without a window. Other than that it was easy to find, and clean.
Miss Fletcher,3 out of 5
Russ Hill HotelWell my email told me that I could my room from 12/30 onwards When I get there at 1 I couldn't get my room till 2..o/c So I'll have a nice pint of beer to kick start my holiday And to my surprise the bar didn't open till 4 but other than that it was ok
Ms Klahre,3 out of 5
Russ Hill HotelThe hotel was so out dated the bed was awful and uncomfortable felt like a cell! 😂
Herr Rodil,2 out of 5
Russ Hill HotelIt needs to be updated as it looks old and neglected
Herr Bouazza,3 out of 5
Russ Hill Hotel20 minute wait for taxi on return too long
Mr Mitchell,4 out of 5
Russ Hill HotelWe were charged £15.00 for the return to Russ Hill Hotel by EVO Taxis not £9.00 as stated on the quotation.
Mr Feyerabend,1 out of 5
Russ Hill HotelThe package was good and price not bad but russ hill hotel is awful
Mr Wilkinson,3 out of 5
Russ Hill HotelDisabled parking
Mrs Grimes-Potter,4 out of 5
Russ Hill HotelA couple of the rooms had no windows to open the room was like a sauna would stay again but not in those rooms
Mr Aldersley,4 out of 5
Russ Hill HotelThe beds were like rocks. The lamp didn't work. We couldn't pull the bed further apart
Mrs Whittle,1 out of 5
Russ Hill HotelOur flight was delayed ! We had to wait 70 minutes for a taxi ! The hotel recommended the taxi company .I was not impressed with the receptionist 's attitude .who didn't see it as her problem !
Mrs Taylor,1 out of 5
Russ Hill HotelIt is noisy, but not as bad as others we have stayed at, take your car keys with you, very good food, and pleasant staff.
Mrs Dobinson,5 out of 5
Russ Hill HotelThe price for what we got was fantastic. The reviews online matched my expectations so there were no nasty surprises! I liked the fact I got to keep my car keys, it meant we could leave things from our hotel stay (such as our warm U.K. pyjamas that wouldn’t be needed for our sunny holiday) in the car before we got our transfer taxi so could use our full weight allowance for the holiday. My only quibble was that the hotel price dropped the day before we were travelling. I did read somewhere that I could cancel my stay but I was worried that if anything went wrong when trying to re-book I’d be left without a hotel so I didn’t bother!
Miss Westmore,5 out of 5
