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Holiday Inn Express T5 Heathrow Airport Reviews

Holiday Inn Express T5 is rated 7.6 /10 by 12 customers.

Viewing reviews 1 - 12 of 12

Holiday Inn Express T5

Better bed & bedding

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3 out of 5
Holiday Inn Express T5

Parking spaces ridiculously small, car would not fit. Breakfast not available until 7.00am whereas on booking said 6.00am

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1 out of 5
Holiday Inn Express T5

Was excellent services

,
5 out of 5
Holiday Inn Express T5

We waited 40mins for the car after a 10hr overnight flight with kids and then were further delayed as our ticket didn't let us out. Finally a member of staff came down but they got into an argument with the parking supervisor. Also we were moved to the Blue parking desk and were told no at the purple parking desk?

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1 out of 5
Holiday Inn Express T5

All good

,
5 out of 5
Holiday Inn Express T5

No improvement needed, was extremely happy with the service

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5 out of 5
Holiday Inn Express T5

The hotel with car parking was great. I also booked Hoppa transfers which was fine outward but the last bus has already left on the return. I've reported this to customer services but not had a reply

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3 out of 5
Holiday Inn Express T5

I thought I had booked my arrival at terminal 5 (heathrow) at 10 on the 24 hour clock. When I arrived they could not find my booking because they expected me at 10pm (22.00).

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5 out of 5
Holiday Inn Express T5

Ensure heating is working

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2 out of 5
Holiday Inn Express T5

Not impressed with the hotel as the room was cold & issue was not resolved.

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2 out of 5
Holiday Inn Express T5

I have already escalated a complaint but hears nothing back at all

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1 out of 5
Holiday Inn Express T5

The hotel was 7 minutes from terminal 5, the attendants at the airport were in place and when we returned our car was ready and waiting - just what you need before and after a holiday - great stuff

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5 out of 5
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