The Ibis at Luton Airport Reviews
Viewing reviews 1 - 13 of 13
The IbisBrilliant service, couldn't fault it.
Ms Lopez,5 out of 5
The IbisBoth arrival and departure were smooth and quick. Hotel was quiet and comfortable.
Mr Barton,5 out of 5
The IbisEasy checking in procedure. Short wait for bus to hotel. On return easy collection of keys and car parked securely. Excellent
Mr White,5 out of 5
The IbisReally easy to find, easy instructions upon arrival, friendly staff, good bus service to hotels or airport and easy and quick to get back to the car.
Miss Holloway,5 out of 5
The IbisI thought it was fab
Mr Cocker,5 out of 5
The IbisI thought it was fab
Mr Cocker,5 out of 5
The Ibisvery easy start to finish, no complaints, would definately recommend
Mrs Morey,5 out of 5
The IbisIt all worked like clockwork, not really anything that can be improved.
Mr Bennett,5 out of 5
The IbisDirections to Airparks were good, there was help on hand if you were unsure of the procedure. Good bus service in.
Miss Bradshaw,5 out of 5
The IbisWould have liked a room with tea and coffee making facilities
Mrs Kyte,5 out of 5
The IbisOn the paperwork it said bay 17 to find thete is no numbered bays n then got ticket out it said M to find no M bay so had 2 ask as no sign up
Mrs Danvers,3 out of 5
The IbisYou need to ensure your instructions are accurate and up to date. Your return instructions for where to meet the bus at Luton Airport says to go to Bay 4. There is no Bay 4. I know there are improvement works at Luton airport, however if your instructions are either out of date or have been prematurely updated this only hinders your customers. I would have given you a higher rating had your customer information been correct.
Mr Wylie,4 out of 5
The IbisActually provide the service we paid for and then not argue it when you were proved to be wrong
Mr Brien,1 out of 5