Park and Depart Reviews
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Park and DepartParking was easy and located about 5 mins drive from terminal. On return, waited approx 30 minutes at collection point for uplift. 15 other customers were also waiting and several used courtesy phone to call and be told bus was on its way. Bus only arrived after airport management intervened and called the office. When bus finally arrived, it wasn't big enough for all customers in the queue - they had all come off the same flight and had been waiting as long. Very poor.
Mr Carmichael,2 out of 5
Park and DepartThe price was expensive for the service we received! Standing in the cold after 30 hours travelling waiting for the bus to come back for us wasn’t ideal. The bus that went as we came out the airport with two people on it could have waited a few minutes for other customers from that flight.
Mrs Smith,4 out of 5
Park and DepartVery smooth transition
Mr/S Macmillan,3 out of 5
Park and DepartTop class, could not get better.
Mr Macdonald,5 out of 5
Park and DepartWould be good if you had transport waiting at the airport for when people return to Aberdeen so they are not left waiting in the cold for 20mins
Mrs Fairbairn,5 out of 5
Park and DepartEverything good thanks
Mrs Donaldson,5 out of 5
Park and DepartI bought a Groupon voucher to get 25-35% off and ended up only getting 10%, only a £2 saving. Was told to take it up with groupon. The instructions on the email were incorrect. The address took us directly to the airport and we had to phone to get someone to let us out and give us directions. The instructions for entry said to wait for barrier to open with number plate recognition but didn’t instruct us to take a card from machine. Had to wait in freezer cold on way there and had a long wait at airport to get back to car. There was a massive queue and no bus came for about 15 mins.
Mrs Macangus,3 out of 5
Park and DepartHad to wait while for bus to arrive but when he did it was full of passengers so obviously that’s why it took a while as he was busy
Mrs Masson,5 out of 5
Park and Departspeed up response times for request for bus, otherwise a very good experience, drivers always very polite,friendly and helpful
Mr Breed,5 out of 5
Park and DepartBest price on airport parking easy booking system clear directions and instructions couldn’t be any easier
Mr Gray,5 out of 5
Park and DepartWe had to wait ,30 minutes for the bus to arrive to collect 12 passagiers from dyce Aberdeen If it wasn't for me to phone again after 20 minutes wait we were still waiting on the cold weather. Driver arrived and said he didn't receive a call 5 minutes ago Call centre didn't pass the message after the first call from a passager who came with the same flight from Malta What's the point to tell purpelparking your flight number and arrival time if they can't be on time. They are quick enough to charge you extra when you are an hour late I've been using them before and never had experience this having to wait so long. I'll give it another try and see what's happen.
Mrs Stephen,2 out of 5
Park and DepartPlease don’t use the term mature couple, this is extremely patronising and whilst I can not fault your service, this term will cast doubt on me using your company again
Mr Togneri,5 out of 5
Park and DepartIt was our first time at your car park and on arrival the bar did not rise as we approached. Our instructions said that there was a registration reader at the gate. Because the bar did not rise for us we drove away thinking we were at the wrong place. We were later told the reader was not working that day and we should have pressed the button which would give us a ticket for which we would be charged another payment. A simple notice to say the the reader was broken would have saved us a lot of distress. This hassle made us late for our check in and only because the flight was delayed did we get on it. We were not impressed and will tell people about our experience.
Mr Robertson,1 out of 5
Park and DepartStraight forward and stress free
Mrs Dillon,5 out of 5
Park and DepartThe service was pleasantly surprising and smooth for a parking provider at an airport. It was hassle free so much we were chuffed start to finish. Easy to book online, easy to drive in and park plus we keep our car key with us, then we got taken to the airport by a free courtesy bus. On return, we called customer service, a courtesy bus came to the airport and took us back to the car park, we retrieved our car intact after a 5 days trip. The car park is neat and well marked. We secured it on a deal less than the usual £10/day. For this experience, I recommend purpleparking.
Mr/S Obi,5 out of 5
Park and DepartShuttle bus came a few minutes after I parked and stood in shelter and when called on return, it didn't take long to arrive. Bus drivers friendly. Simple parking layout, easy to find space and your car on return.
Mrs Scobie,5 out of 5
Park and DepartNo issue whatsoever. Tidy and secure parking area. Shuttle service was excellent.
Mr Woodward,5 out of 5
Park and DepartVery good efficient booking, parking and all round service.
Mr Dutton,5 out of 5
Park and Departcan't see what can be, or needs to be improved
Mr Page,5 out of 5
Park and DepartBig purple sign at the designated bus stop please. When travelling home would be easier if more obvious, as finding earlier directions an added hustle.
Mrs Rutherford,5 out of 5
Park and DepartMaybe we were very lucky, but there was transport waiting when we parked the car and when we arrived back at the airport
Mrs Walker,5 out of 5
Park and DepartAll good
Mr Whyte,5 out of 5
Park and DepartEntry was straight forward, the bus was waiting for us on arrival. They were even waiting at our arrival when we cleared from baggage department on our return. Very simple and easy to use. Will definitely use again. Keep the discounted prices coming. Every little helps.
Mr Carr,5 out of 5
Park and DepartPerhaps it was my bad timing but had to wait a while on the courtesy bus.
Mr Reid,5 out of 5
Park and DepartWhen calling the car park on my return, using the pink phone, the driver had to clarify which car park I was going to??
Miss Cargill,4 out of 5
Park and DepartDirections to the site were fairly comprehensive but I did go to Google map to ensure I had understood and would be able to find parking area We appreciated the warmth of the bus driver and his polite approach and advice on how to edit the area. That was a great "Welcome Home".
Mrs Griffin,5 out of 5
Park and DepartMore frequent/ faster pick up from the airport
Ms Williams,5 out of 5
Park and DepartI saw a notice saying that the Park and Ride offers discount to offshore oil rig workers, can you tell me more on how I can get this discount when I go to the oil rig.
Mr Dutton,4 out of 5
Park and DepartPerfect no improvement needed
Ms Baxtet,5 out of 5
Park and Departmore help with delayed flights
Mr Gerrie,5 out of 5
