Glasgow Airport Guide
Jump to:
- Terminal layout
- Terminal map
- Check-in
- Leisure and family facilities
- Business facilities
- Getting online
- Special assistance
Terminal layout
Glasgow Airport is home to two terminals. The main terminal is large and well equipped, spread across 3 floors. International and domestic departures are located on the first floor. Glasgow's Terminal 2 (T2) was built in 2004 to accommodate increasing passenger demand and is linked to the main terminal building by a walkway. Most carriers operate from the main terminal except for Air Transat, Jet2.com, Ryanair, Thomas Cook (Long Haul) and Thomas Cook (short/medium haul) which all operate from T2. For full details on which carriers operate from each terminal, as well as appropriate check-in times for each airline, please refer to the Glasgow Airport check-in drop down menu.
Do make sure to check which terminal you require well in advance of your travel to ensure optimum peace of mind. However, should things not go to plan, there's no need to worry, the walkway connecting the terminals will quickly get you to where you need to be.
Terminal map
There is currently no map available for Glasgow Airport. However, Glasgow Airport has an Airport Ambassador service. These friendly and helpful members of staff can be found throughout the airport and will be able to answer all your questions. They're available to help so don't hesitate to ask.
Check-in
Check-in/departures is located on the first floor of the main terminal building.
Glasgow Airport's website provides a detailed breakdown of check-in location as well as guidelines of what time to check-in, broken down by airline.
Leisure and family facilities
Glasgow Airport offers a number of baby-changing facilities throughout the airport, providing you with access to safe and hygienic baby changing areas. These are located:
Landside:
Airside/After Security:
Play areas
Glasgow is a really family-friendly airport! There is a soft play area (unsupervised) for young children (2-6 years) located after security to take the stress out of keeping your children entertained while waiting in the departure lounge. Plus, they also have puzzle activity tables next to several seating areas located around the terminal. The soft play area is located airside on the international pier, next to WHSmith. Even better, Glasgow Airport has excellent views of its runway. After security, children (and adults alike) can enjoy plane watching, surveying the runway, taxiway and stands from both the main departure lounge and from the family-friendly restaurants.
Baby milk
It is now possible to take more than the standard 100ml of baby food through security, provided that this is for the sole purpose of your journey. However, you can also stock up on baby foods after security in Boots, who also run a pre-order and collect service. See our Shopping section for more information.
Information desk
Glasgow Airport has an Information hub located on the ground floor at domestic arrivals (opposite WHSmith). Here you can get all your questions answered, from accommodation and public transport queries to general airport information. There is also a free help phone located on the first floor by UK and Ireland departures.
Shopping
Glasgow Airport has an excellent selection of shops (including Tax Free Duty Free) to satisfy the shopaholic in you. The choice is vast; from luxury brands such as Swarovski to WHSmith bookshop for picking up some holiday reading titles. Glasgow Airport also has a brilliant Shop & Collect service, meaning that you don't have to lug your shopping on your trip with you. Simply collect it when you land!
Boots has an in-store pharmacy open from 4am-9pm every day of the year, except for Christmas day. You can purchase any last-minute travel essentials in Boots, and for those with children, they also sell nappies, formula milk and wipes. Boots also run a pre-order service, especially useful for those wanting to stock up on milk or baby food after security. Orders must be made directly with Boots via their website and orders should be placed a minimum of 5 days before your scheduled day of departure. For more information on this service, you can refer to the Boots Website or call them on 0141 848 9960.
See the full A-Z of shopping at Glasgow Airport for more information.
Food & drink
Most of the restaurants and bars located at Glasgow Airport are accommodating to families, providing high chairs and children's menus. Frankie & Benny's, located after security, even has activity packs for children. They also provide a 15-minute service - in case you want to be assured that you have time to sit down for food before your flight.
You can find the full range of food and drink options available to you at Glasgow Airport, as well as locations and opening times, on the Glasgow Shop & Dine webpage.
Lounges
Glasgow's Holiday Wing, located in the Sky Lounge is perfect for families wanting to unwind together before their flight. The Sky Lounge offers a range of snacks and drinks (from tea and coffee to beer & wine) as well as more substantial warm food such as porridge or soup. There is free internet access and WiFi, as well as a large selection of newspapers, magazines and business journals.
The Sky Lounge is open from 5am - 8.30pm. You will need to pre-book your reservation. Entry for adults (14 years +) costs £18.00, children (2 - 13 years) cost £7.00, while children under two go free.
Business Facilities
Business lounge
Within the Sky Lounge there is a dedicated Business Wing to meet all of your business needs. It provides a quiet and comfortable environment where you can get on with your affairs. With Free WiFi, a selection of newspapers, magazines and business journals, as well as drinks and snacks, the Business Wing is the perfect way to get away from the departure lounge crowds. Alcoholic beverages are limited to four per person and children under 12 are not permitted access. Business attire or smart casual dress is advised. Access to the Business Wing is not pre-bookable as it is only available to invited guests from certain airlines.
You can pre-book into the SkyLounge on Glasgow Airport's website.
Meeting rooms
Glasgow Airport has an adjacent Business Centre that offers conference rooms and meeting rooms for hire with modern and professional facilities. For further information on this service you should contact Euan Keltie either by emailing ekeltie@renfrewshirechamber.com or calling 0141 847 5450.
Dry cleaning
Glasgow Airport offers a Dry Cleaning service that runs from Monday to Friday. Just drop off your items when you arrive at the airport and collect them on your way home. Take your items to the Luggage-Point located in the main check in hall.
More information on Dry Cleaning (including tariffs) can be found by clicking here. Alternatively, call 0141 848 4740 to enquire.
Getting online & staying connected
Glasgow Airport offers 30 minutes free high speed wireless internet access to all passengers travelling through the terminals. This can be accessed via your laptop or handheld device. Internet access beyond 30 minutes is charged at £3.00 for 1 hour, £5.00 for 3 hours and £9.00 for 24 hours access.
If you are a frequent business flyer from Glasgow Airport, or if several people from your company regularly travel from Glasgow Airport, it may be advisable to look into the special business rates on offer for 6 or 12 months. You should contact Glasgow Airport's IT department to enquire.
Email:
- DD-IT_Glasgow@glasgowairport.com - GLAairportB2B@arqiva.com
Should you not have a laptop or tablet, Glasgow has internet desks and printers throughout the terminal building. These are located:
Landside
- Four internet stations plus a printer at Domestic Arrivals (outside Starbucks)
- Two internet stations upstairs at the food court, before security.
- Two internet stations plus a printer at International Arrivals.
Airside/after Security
- Four internet stations in the main departure lounge
- One internet station at Gate 26 on the domestic pier
Internet access costs 10p per minute. It is possible to pay using coins or online with a credit card or voucher.
If you need to charge your devices while travelling through Glasgow Airport, you will find phone charging machines in Dixons airside. These are free to use. Internet desks also provide mobile phone charging once you have paid for internet access.
Special assistance
Glasgow Airport is able to provide excellent special assistance to those who require help along their journey throughout the airport. This is provided by One Complete Solution (OCS), the assistance service provider for the airport. To arrange your special assistance, simply inform your airline, travel agent or tour operator at least 48 hours in advance of your scheduled day of departure. They will discuss your necessary requirements with you.
Upon arriving at Glasgow Airport, head to your check-in point to request assistance or find one of the designated assistance points (you can recognise them by the blue totems). They are located in areas such as entrance doors, car parks and stations and are equipped with a telephone intercom through which you can contact OCS.
You can find more information on Glasgow's special assistance service in this helpful guide.
